Get easy access to your online fuelGenie account.
fuelGenie’s online services mean that you have access to your account 24/7, putting
you in the driver’s seat. Whether you want to set a
spending limit, or manage any other aspect of our services, you can do it all online.
You can order additional fuelGenie cards via the 'Manage cards'
section once logged in. Additional cards will be dispatched within 10 working days.
Cancelled fuelGenie cards will be disabled within two hours of receiving your cancellation
Set spend limit by card
You have the ability to set, amend and restrict the spend limit on each fuelGenie
Maintain your account information
Your account information can be updated simply and quickly by clicking on 'Maintain
my account information' in the 'Manage account' section.
View payment information
Here you can view your direct debit details. Should your bank details change, please
contact the fuelGenie Customer Service Team on 0845 371 2490 to request an amendment.
Please ensure we receive at least 14 days notice of the required change.
Invoices and statements
You can view your previous invoices online and access records of your previous 12
month’s transactions. Choose the 'View statements/invoices' option under 'Manage account'.
Management information and reports
Spend and usage reports by card can be generated at any time, enabling
you to monitor the financial and fuel efficiency of all your vehicles. Transactions
and reports can be downloaded to Microsoft Excel, allowing you to produce customised
reports and speed up account reconciliation.
Online services for Cardholders
You can set up your Cardholders with login details to enable them to view their
own fuelGenie transactions. This allows you to request that Cardholders monitor
their own spend and fuel efficiency. Individual Cardholders can only ever view information
regarding their own fuelGenie card; they cannot make any changes to, or access any
other information regarding your overall fuelGenie account.